Shipping Policy

Thank you for choosing our humidifiers to enhance your home comfort. We understand that timely and reliable shipping is just as important as the quality of our products, which is why we’ve designed our shipping policy to be transparent, straightforward, and customer-focused. Below, you’ll find all the details you need to know about our shipping process, delivery times, and related information to ensure a smooth and stress-free experience.
We currently offer shipping to most regions worldwide, bringing our premium humidifiers right to your doorstep no matter where you are. While we strive to provide seamless shipping to every location, please note that some remote areas may be subject to additional delivery time or a small shipping surcharge. Upon checkout, you will be able to enter your shipping address to see if your location is eligible for standard shipping, as well as any applicable surcharges or delivery estimates specific to your area.
Once you place an order, our team works quickly to process and fulfill it. Order processing typically takes 1-2 business days (excluding weekends and holidays), during which we carefully inspect, package, and prepare your humidifier for shipment. We take great care in packaging our products to ensure they arrive in perfect condition, protected from any damage during transit. After your order has been processed and shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your package’s journey from our warehouse to your home.
Delivery times vary depending on your shipping location and the shipping method selected at checkout. For standard shipping, most domestic orders (within the same country as our warehouse) will arrive within 3-7 business days after shipment. International orders typically take 7-14 business days, though this may vary slightly due to customs processing, local postal services, or unforeseen delays such as weather conditions or logistical disruptions. Please note that these delivery times are estimates, not guarantees, and we cannot be held responsible for delays caused by third-party carriers or external factors beyond our control.
We offer a range of shipping options to suit your needs and budget. Standard shipping is available for all eligible locations, providing an affordable and reliable delivery method. For those who need their humidifier sooner, expedited shipping options may be available at checkout for an additional fee, with delivery times reduced by 2-3 business days on average. The cost of shipping will be calculated automatically at checkout based on your shipping address, package weight, and selected shipping method, with no hidden fees or surprises.
Please ensure that your shipping address is entered correctly during checkout, as incorrect or incomplete addresses can lead to delivery delays, returned packages, or additional charges. If you realize you have entered an incorrect address after placing your order, please contact us as soon as possible. While we will do our best to update your address before your order ships, we cannot guarantee changes once the order has been processed and handed over to the carrier.
In the event that your package is lost, damaged, or delayed beyond the estimated delivery time, please reach out to us with your order number and tracking information. We will work closely with the shipping carrier to investigate the issue and resolve it as quickly as possible, whether that means arranging a replacement, issuing a refund, or providing additional support. Please note that claims for lost or damaged packages must be submitted within 30 days of the estimated delivery date to be eligible for assistance.
We are committed to providing you with the best possible shopping experience, from the moment you place your order to the moment your humidifier arrives at your door. If you have any questions or concerns about our shipping policy, your order status, or delivery, please don’t hesitate to reach out—our team is here to help. Thank you for trusting us with your home comfort needs, and we look forward to delivering your new humidifier to you soon.